Job Openings

Finance and Insurance

The F&I is responsible for selling financial products and services to clients at the dealership. F&I will also need to work with financial lenders to give fair interest rates to buyers. Candidate is required to uphold strict legal and ethical standards while conducting business. JOB RESPONSIBILITIES: • Contracts all new business • Checks and verifies paperwork involved with cash, finance or loan transactions • Contracts or collects all money at closing • Seeks bank approval on all financed and leased deals • Assists in acquiring approval from lenders • Understands all current programs and rate options offered by our lenders • Verifies insurance and completes paperwork • Solicits extended warranty sales (after-market) • Handles all cancellations for extended warranties and credit life cancellations

If interested please send email with resume to kevin.mackenzie@westownford.com!
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Automotive Technician

Now hiring for Automotive Service Technicians to join our Westown team! Prior experience welcome, not necessary. Will train the right person for the job! This is a full-time position, and pay will be based on experience. Plenty of growth is available. Contact us for more information.

If you think you're the right "fit" for this spot; stop in today and apply or email your resume to Brad at sellyou2@yahoo.com.


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BDC Representative

ESSENTIAL DUTIES:

Answer all incoming phone calls according to script and schedule a sales appointment.

Making outbound calls Log all Customer comments.

Schedule follow-up contact if no appointment is made.

Contact Customers using scripts to schedule appointments for Sales and Service.

Confirm scheduled appointments.

Post scheduled appointments on appointment board in BDC.

Reschedule no-show Customer appointments.

Follow up with Sales to determine if appointment was kept and the outcome.

Schedule future contact as needed.

Purify and update Customer changes in database.

Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.

Contact Customers based on current marketing initiatives.

Respond to Customer website requests.

Contact Internet Customers via email and phone to schedule an appointment.

Follow up on Internet Customer emails according to a pre-determined timeline.

Notify necessary departments when an appointment is scheduled.

Assist with other duties, as assigned.

Ability to meet or exceed monthly goals.

Job Requirements:

High School Diploma or equivalent.

Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable.

Previous experience with the process of the scripts, power tracks, and alternative choices.

Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.

First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.

Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.

Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.

If interested please send email with resume to anthony.mcgee@westownford.com!

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Contact

Westown Ford

1312 W Morton Rd
Directions Jacksonville, IL 62650

  • Sales: (217) 245-7101
  • Service: (217) 245-7550
  • Parts: (217) 245-7551

Hours

  • Monday 8:00am - 7:00pm
  • Tuesday 8:00am - 7:00pm
  • Wednesday 8:00am - 7:00pm
  • Thursday 8:00am - 7:00pm
  • Friday 8:00am - 7:00pm
  • Saturday 8:00am - 5:00pm
  • Sunday Closed